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Applicable to Patriot, Independence™, and Executive models and associated consumables.

This warranty, (1) year from the purchase of the unit, is extended only to the original purchaser/user of products.

Norbury General Trading LLC warrants its products to be free from defects in materials and workmanship for the warranty period by the original purchaser/user.

Please contact Customer Support at or 04 8189026. Have the model type and serial number to discuss the nature of the defect and resolution options.

The Norbury General Trading LLC warranty only applies to purchases made from Norbury. If you have technical or warranty issues from products purchased elsewhere, please refer to that seller and not to Norbury.

If Norbury determines there may be a defect, Norbury will issue a Return Goods Authorization (RGA) number. The defective unit or parts will then be collected by Norbury for warranty inspection, using the RGA number as identification within (5) days of return authorization date. DO NOT return products to our office without our prior consent, as they will be refused. Norbury, at its option, shall replace the unit, replace the defective part(s) and return such unit to you. Norbury's sole obligation and your exclusive remedy under this warranty shall be limited to such replacement.


For warranty service, please contact our Customer Support center via email or via phone 04 8189026.




The warranty shall not apply to problems arising from normal wear, or failure to adhere to the enclosed instructions. In addition, the foregoing warranty shall not apply to serial numbered products if the serial number has been removed or defaced; products subject to negligence, accident, improper operation, maintenance or storage; products damaged by circumstances beyond Norbury's control; or products modified (including, but not limited to modifications through the use of unauthorized parts or attachments) or repaired by anyone other than Norbury or its designee.

The foregoing warranty is exclusive and in lieu of all other warranties, express or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose. It shall not extend beyond the duration of the express warranty provided herein, and the remedy for violations of any warranty shall be limited to repair or replacement of the defective product pursuant to the terms contained herein. Norbury shall not be liable for any consequential or incidental damages whatsoever.

This warranty gives you specific legal rights and you may also have other legal rights which may vary based on UAE Law.